AI-Ready Workflows & Processes

Understanding how work will change and redesigning processes responsibly.

AI impacts workflows — not just individuals.

This course helps your team identify:

• which processes will change,

• how AI should integrate,

• where human judgment must remain central,

• and where boundaries must be set.

The goal is intelligent redesign, not automation for its own sake.

What you walk away with

• A mapped overview of affected workflows

• Clear human-AI responsibility boundaries

• Identified risk zones

• Defined innovation spaces

• A Strategic Overview of Work Process Transformation

How it works

This course focuses on real operational workflows.

Through structured mapping exercises, your team will:

• visualize current processes,

• identify where AI may augment or automate,

• clarify accountability and decision points,

• assess risks (quality, overload, compliance),

• and define innovation spaces.

The work is practical and grounded in your existing operations.

The result is a clear, shared view of how workflows evolve responsibly.

In Practice:

Develop a strategic understanding of how work and processes will change, including governance, boundaries, and benefits of transformation.

Recreate your work processes - together:
1. You will look honestly at how work is changing in your specific context.
2. Together, you will identify which processes and workflows will evolve integrating AI, where boundaries are needed, and where real opportunities for innovation exist.

The process is collaborative and confidential.
At the end, your collective thinking is synthesized into a clear, usable overview of the workflows transformation strategy your team has defined.

Duration

Online: 2 × 2-hour sessions
On-site: 1 full day

Why this course is essential

AI layered onto existing workflows without redesign:

• increases inefficiency,

• blurs accountability,

• and risks quality erosion.

Intentional process redesign ensures AI supports performance, sustainability, and long-term value creation.

For whom

• Process owners

• Department teams

• Operations managers

• School administrative teams

• Public service units

• Cross-functional innovation teams

THIS WORKSHOP IS OFFERED AS A STAND ALONE OR AVAILABLE AS PART OF A LARGER AI GOVERNANCE PROGRAMME, “Working Responsibly with AI“, DEDICATED TO TEAMS WITHIN BUSINESSES, PUBLIC, EDUCATIONAL OR CIVIL SOCIETY ORGANISATIONS